ELT Review · 3-Year Strategic Roadmap · 2026–2029

Americas Distribution Modernization
— fueling the next phase of growth.

By 2029, Americas Distribution will operate as an intelligence-led, AI-augmented platform that delivers personalized client experiences at scale, powered by a unified data foundation.

Intelligence-ledAI-augmentedPersonalized at scaleUnified data foundation
2029
Intelligence
Platform
P1
Data
P2
Sales
P3
Client
Snowflake
Microsoft
AWS
Cortex
Copilot
PingOne
70%
of firm revenue originates in Americas Distribution
3
strategic pillars · 9 sub-areas · 1 plan
0.9 / 4.0
current AI-readiness — the gap we close first
2029
the year competitors stop catching up
Case for change

Competitive, client, and internal forces are converging now — delay puts 70% of revenue at risk.

Three converging force vectors create a 12–18 month window to act ahead of competitive parity loss.

Market forcesM
  • BlackRock & State Street widening data + digital lead
  • Advisor expectations: personalization, self-serve, real-time insight
  • Channel shift to ETFs, SMAs, Custom Models accelerating
  • Generative AI resetting baseline for sales productivity
Internal catalystsI
  • ELT Americas update created clear executive mandate
  • 70% of Invesco revenue originates in Americas Distribution
  • Distribution 3.0 operating model requires a modern tech spine
  • Globally funded programs demand local activation
Maturity gapsG
  • AI Readiness: 0.9 / 4.0 — lowest dimension across all pillars
  • Data foundations: fragmented Client Master, no CBOR, weak attribution
  • Sales enablement: legacy ForwardLane, on-prem Salespage
  • Client experience: no unified CIAM, manual SMA / Models workflows

So what: the window to act ahead of competitive parity loss is 12–18 months.

Three pillars at a glance

Nine sub-areas across three pillars — each anchored to a strategic platform and accountable leads.

Pillar 1 · DataSnowflake

Reinforce Our Foundation

Unified Client Master, CBOR, and AI-ready data substrate.

  • 1Client Master & CBOR
  • 2ETF / Institutional Attribution
  • 3Data Stewardship Utility
Leads
Chris Ivezic · Charles Evans
CICE
Pillar 2 · SalesMicrosoft

Enable the Sales Function

AI-augmented sellers on a modern Microsoft + Copilot stack.

  • 1ForwardLane Replacement / NBA
  • 2Portfolio Analyzer + Salespage Cloud
  • 3Graphene Wave 3 / AI Sellers
Leads
Brian Kiley · Barry Clarke
BKBC
Pillar 3 · ClientAWS

Client Experience

Differentiated, self-serve experiences at scale.

  • 1Custom Models Self-Serve Portal
  • 2Web + CIAM (PingOne)
  • 3Total CX + Demand-Response
Leads
Brian Kiley · Dennis Wang
BKDW
Strategic Grid · 3 × 3

The full capability surface — every pillar mapped to every area of focus.

Each cell maps platforms, capabilities, AI readiness, data sets, and operational needs. Click any cell to inspect the underlying detail.

Lens
P1 · Snowflake
Reinforce Our Foundation
P2 · Microsoft
Enable the Sales Function
P3 · AWS
Client Experience
Row 1
Row 2
Row 3
Phasing philosophy

Build Activate Differentiate. The foundation must precede the secret sauce.

1Year 1 · 2026/27

Build the foundation

What — Client Master, CBOR, cloud migrations, Snowflake/Cortex, ForwardLane replacement.

Why — Cannot scale or personalize on broken data; closing AI-readiness gap unlocks everything downstream.

2Year 2 · 2027/28

Activate & scale

What — Externalize Portfolio Analyzer, deploy AI sellers, launch CIAM, workflow automation for SMA / Models.

Why — Convert foundation into seller and advisor productivity; first measurable revenue uplift.

3Year 3 · 2028/29

Differentiate & optimize

What — Total CX, demand-response engine, AI-augmented advisory, advanced attribution and personalization.

Why — The 'secret sauce' competitors cannot copy without our data + AI substrate.

Skipping the foundation = stacking AI on quicksand. The order is non-negotiable.

Pillar deep dive

Inside each pillar — current state, 3-year roadmap, and the investment ask.

P1 — Current state

AI readiness sits at 0.9 / 4.0 — the foundational gap to close first.

Client Master & CBOR
ETF / Institutional Attribution
Data Stewardship Utility
Strategy
1.8
1.5
2.0
People
1.5
1.2
1.8
Process
1.4
1.0
1.6
Technology
1.7
1.3
1.5
AI Readiness
0.9
0.9
1.1
<1.5 Critical1.5–2.4 Lagging2.5–3.2 Capable≥3.3 Leading
P1 — 3-year roadmap

Year-by-year milestones across Snowflake.

1
Year 1 · 2026/27
Build the foundation
  • Client Master v1 on Snowflake
  • Launch CBOR (Client Book of Record)
  • ETF attribution build — Wealth + RIA
  • Institutional data ingestion baseline
  • Stewardship operating model defined
2
Year 2 · 2027/28
Activate & govern
  • CBOR expanded to all channels
  • Institutional attribution productionized
  • Stewardship utility live (RACI, SLAs)
  • Snowflake Cortex → 2 production use cases
  • Decommission legacy data marts
3
Year 3 · 2028/29
Differentiate with AI
  • AI/ML feature store on Snowflake/Cortex
  • Real-time data products to Sales + CX
  • Advanced multi-channel attribution
  • Self-serve data marketplace
  • Continuous data quality monitoring
Consolidated 3-year roadmap

Three pillars, three years, one synchronized plan — foundation-heavy Year 1, differentiation-heavy Year 3.

Year 1 · 2026/27
Year 2 · 2027/28
Year 3 · 2028/29
P1
Data
Client Master + CBOR
Stewardship Utility
ETF + Inst Attribution
Cortex AI / Feature Store
Real-time Data Products
P2
Sales
ForwardLane Replace
Salespage Cloud Migration
Graphene Wave 3
AI Sales Assistant (pilot → scale)
Generative Pitch & Prep
P3
Client
Custom Models Portal MVP
CIAM (PingOne) Migration
SMA/Models Workflow Automation
Total CX + Demand-Response

Each pillar's Year-3 outcomes depend on the other pillars' Year-1 deliverables.

Total resource ask · editable

Consolidated 3-year ask of ~$[TBD]M across people, technology, and external partners.

Click Edit to update figures inline — totals recalculate live and changes save to your browser. Export to share with Finance and pillar leads.

PillarFTE Y1Tech Y1External Y1Total Y1Total Y2Total Y3Lifetime
P1 · Data (Snowflake)[TBD]$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M
P2 · Sales (Microsoft)[TBD]$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M
P3 · Client Exp (AWS)[TBD]$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M
Adjacent / Shared[TBD]$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M
Total Ask[TBD]$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M$[TBD]M
Carryover
In-flight commitments funded in prior cycles
Strategic Priority
New investment aligned to modernization thesis
Mandatory
Regulatory, security, end-of-life remediation

Figures saved locally to this browser. Use Export / Import to share a snapshot with Finance.

Dependencies & risks

Globally funded programs are tailwinds — three risks can derail us if not actively managed.

Dependencies — mostly tailwinds
Private Markets Enhanced Data
Globally funded; supplies Alts data into Client Master
Models program (global)
Provides Models construction + analytics into our portal
NAI (Next-gen AI)
Reference architecture and AI governance pattern
Client Alpha
Adjacent — institutional service; coordinate, don't duplicate
Innovation Council
Demand signal + funding partner for AI experiments
Distribution 3.0
Operating model that consumes the modernized capabilities
Risks — require active mitigation
HighScope creep in P3 (CX)
Mitigation: Stage-gate quarterly; ringfence MVP
MedGlobal vs. regional tension
Mitigation: Joint roadmap reviews with global product/tech
MedAI governance timelines
Mitigation: Engage NAI + Risk early; pre-clear use cases
MedData quality lagging build pace
Mitigation: Stewardship utility live in Y1 — non-negotiable
LowVendor consolidation friction
Mitigation: Phased decommission + dual-run windows
MedTalent (AI / data eng)
Mitigation: Mix FTE + partner; build internal academy
Governance & accountability

Weekly SteerCo with clear deciders — one operating rhythm, plugged into Distribution 3.0.

SteerCo · weekly cadence
Chris Ivezic
P1 Co-Lead — Data
Charles Evans
P1 Co-Lead — Data
Brian Kiley
P2 + P3 Co-Lead
Barry Clarke
P2 Co-Lead — Sales
Dennis Wang
P3 Co-Lead — CX
Anna Braganza
Strategy / PMO
Alexander Grozev
Program Lead
Greg Touma · Anna Ramchandra
Optional / topic-based
Operating rhythm
  • Weekly SteerCo: scope, sequencing, escalations
  • Monthly Investment Review: $ and FTE re-baseline
  • Quarterly Stage-Gates: go / no-go on next phase
  • Annual ELT Review: value realization vs. plan
Modernization feeds the Distribution 3.0 operating rhythm — not a parallel program. Capability outputs map directly to D3.0 squads and KPIs.
Ask of the ELT

Approve three decisions today so the program starts January 2026 and hits Year-1 milestones on plan.

1
Approve Year-1 funding

Approve $[TBD]M Year-1 envelope across P1, P2, P3 and adjacent shared spend; commit to multi-year budgeting horizon.

Owner: CFO + ELT
2
Endorse phasing & sequencing

Endorse 'foundation first' sequencing — no acceleration of P3 differentiation work ahead of P1 data parity.

Owner: ELT + Pillar Sponsors
3
Confirm governance

Confirm weekly SteerCo composition and decision rights; affirm integration into Distribution 3.0 operating rhythm.

Owner: Sharp / Schlossberg
Strategic alignment
This plan connects to all four ELT priorities:
Private MarketsCustom Models / SMAsNAIDistribution Modernization

Decision today → kickoff January 2026 → first Year-1 milestones reviewed at Q2 2026 ELT.